At Gilchrist & Soames, our mission is to provide luxurious product and service solutions that enhance guest experiences at the finest hotels and resorts around the world. We blend rich English formulations, botanical ingredients and unique aromas from around the world to create truly memorable hair, bath, and body products. Our formulations and aromas are perfected only to the highest of exacting standards.

Hotel guests who enjoy our products can recreate their travel experience at home by purchasing Gilchrist & Soames retail products. Sizes for the home are available exclusively through retail shoppes at partner hotels, online through our website, and via phone through our Customer Care team.

About Us

• We have a passionate and dedicated team of employees whose core focus is to constantly reach for further perfection in everything we do for our customers.
• We don’t strive to be edgy; we strive to blend old world chemistries and formulations with technological advances of the 21st century.
• Servicing our customers, whether a consumer or a luxury hotel, is of utmost importance to us. We empower all of our employees to resolve issues with the highest sense of urgency.
• Our products are kind as we seek to use the most gentle of ingredients.
• Environmental concern is deeply rooted in our business philosophy. We actively engage in recycling efforts to minimize any impact on the environment.
• We are committed to cruelty-free development and manufacturing of our products. Our products are never tested on animals.