New Lower Shipping Rates - Plus FREE shipping on orders of $60 or more!*
We offer a range of shipping options, all of which are presented during the checkout process. Standard shipping charges are based on the total value of your order (product only). See the grid below for details.
*FREE standard ground shipping on orders over $60, unless otherwise stated by an active promotion. Available for contiguous U.S. addresses only. Please note that this does not apply to hotelier orders.
Orders are generally shipped within two business days of receipt. Orders placed on Friday after 2 pm, Saturday, and Sunday will not be processed until the following Monday (or Tuesday if Monday is a holiday). All orders are shipped from our Indianapolis, Indiana warehouse; delivery time depends on your selected method of shipment and location. Transit time estimates are provided during the checkout process.
Situations in which you should call us for a shipping quote include:
- If you are shipping outside of the United States or Canada.
- If you require Saturday delivery.
- If you are ordering on a Friday and require Saturday or Monday delivery.
- If your order is over 100 pounds.
Alaska & Hawaii
Additional charges apply for shipments to Alaska and Hawaii (see grid above).
Overnight, 2-day and 3-day expedited delivery services are available. Rates are calculated based on service type, delivery location and package weight and are presented during the checkout process. Please note that all expedited orders must be received by 2:00 pm EST in order to be processed that day. If you place an expedited order after 2:00 pm EST, please expect an additional day to be added to your delivery service. Expedited orders placed on Fridays after 2 pm EST or over the weekend will not be processed and shipped until the following Monday.
Canadian delivery services are available. Standard service requires payment of applicable brokerage, duties and taxes by the recipient at the time of delivery. Expedited delivery service options include brokerage fees, duties and taxes.
PO Boxes & APO/FPO Addresses
All shipments to PO Boxes or APO/FPO addresses are sent via FedEx SmartPost, resulting in a shipping timeframe of 6-10 business days.
If you require any of the above special services and have questions, please contact our retail Customer Care department at 888.227.9845. Our Customer Care department is open Monday through Friday from 8:00am - 5:00pm Eastern Standard Time.