Due to a technical structural upgrade, shipping of your orders will be delayed. Please allow a few extra days for your orders to be shipped out of our warehouse.
All standard ground orders ship FREE when you spend $60 or more! This offer does not apply to packages shipping to Alaska, Hawaii, or Canada or those requiring expedited options.
We offer a range of shipping options, all of which are presented during the checkout process. Standard shipping charges are based on the total value of your order (product only). See the grid below for details.
Please note that this does not apply to hotelier orders. This offer cannot be combined with select other promotions.
Orders are generally shipped within two to three business days of receipt, or four to five business days during the holiday season. Orders placed on Friday after 2 pm EST, Saturday, and Sunday will not be processed until the following Monday (or Tuesday if Monday is a holiday). All orders are shipped from our Plainfield, Indiana warehouse; delivery time depends on your selected method of shipment and location. Transit time estimates are provided during the checkout process.
Situations in which you should call us for special delivery:
Alaska & Hawaii
Shipping charges apply for shipments to Alaska and Hawaii (see grid above).
Canadian delivery services are available. Standard service includes applicable brokerage, duties and taxes by the recipient.
Free Shipping Promotions
Free delivery offer is valid on all purchases to addresses in the contiguous US only and is not valid on orders shipping to Alaska, Hawaii or Canada.
Next business day, 2nd business day and 3rd business day expedited delivery services are available. Rates are calculated based on service type, delivery location and package weight and are presented during the checkout process. Please note that all expedited orders must be received by 2:00 pm EST in order to be processed that day. If you place an expedited order after 2:00 pm EST, please expect an additional day to be added to your delivery service. Expedited orders placed on Fridays after 2 pm EST or over the weekend will not be processed and shipped until the following Monday.
PO Boxes & APO/FPO Addresses
All shipments to PO Boxes or APO/FPO addresses are sent via FedEx SmartPost, resulting in a shipping timeframe of 6-10 business days.
If you require any of the above special services and have questions, please contact our retail Customer Care department which is open Monday through Friday from 8:00am - 5:00pm Eastern Standard Time.
Phone: 888 227 9845
Canadian: 317 781 5757